Privacy Policy

Last updated: August 2026

1. What We Collect

When you use Airpass, we collect:

  • Your name, email, and phone number (when you register)
  • Your router connection details (IP, status)
  • Payment and transaction records
  • How you use the platform (pages visited, features used)

2. How We Use Your Information

  • To run your account and provide the service
  • To process your payments and withdrawals
  • To send you important updates about your account
  • To improve the platform and fix problems

3. Who We Share With

We do not sell your personal information. We only share data with:

  • Mobile money providers (to process payments)
  • Our hosting services (to run the platform)
  • Law enforcement (only if required by Tanzanian law)

4. How We Protect Your Data

All connections use encryption (HTTPS). Your password is hashed and cannot be read by anyone, including us. Payment tokens are stored securely and never exposed to the browser.

5. Your Customers' Data

When your WiFi customers connect through your hotspot, we may collect their device information and session duration. This data belongs to you and is used to calculate billing. We do not use it for advertising.

6. Cookies

We use a single session cookie to keep you logged in. We do not use tracking cookies or third-party analytics that follow you across the web.

7. Your Rights

You can:

  • Ask us what data we have about you
  • Ask us to delete your account and data
  • Update your personal information in the dashboard

8. Changes

If we change this policy, we will update this page and notify you through the platform.

9. Contact

For privacy questions, contact us through the Airpass dashboard or reach our support team directly.